Founding Member Pricing
What a mystery shop costs, with nothing hidden behind it.
Order a single shop when you want proof, or a monthly package when you want to watch the score move. Every option shows the amount due today, the billing schedule, the minimum term and the total commitment before you pay.
What the price does and doesn't cover
The listed price includes a standard shop. Travel outside the normal shopper coverage area, required purchases, service expenses, difficult appointment requirements, specialty shopper profiles and rush completion may require an additional charge. Additional expenses are never charged automatically — we collect your details at checkout, flag the order for Takeover approval, and request your authorization before any additional charge is applied.
One unused monthly shop rolls into the following month. Rolled-over shops expire at the end of that month and have no cash value.
Pricing questions
What might cost more than the listed price?
The listed price covers a standard shop. Travel outside the normal coverage area, a required purchase, service expenses, difficult appointment requirements, specialty shopper profiles and rush completion may need an additional charge. Nothing is ever charged automatically — we review the details, then ask for your authorisation first.
Do unused monthly shops disappear?
One unused monthly shop rolls into the following month. Rolled-over shops expire at the end of that month and have no cash value.
Is there a minimum term?
The on-demand shop has none. Monthly Insight has a three-month minimum, and Performance Plan and Competitive Edge have a six-month minimum. The monthly price, the minimum term and the total minimum commitment are all shown before checkout.