Buyer's guide
How much does mystery shopping cost?
The cost of a mystery shop depends on what you want measured and how often. This guide explains the factors so you can compare providers fairly. Our own current prices are always on the pricing page.
What affects the price
- Shop type: a phone call or web inquiry is usually simpler than an in-person visit.
- Scorecard length: more questions and evidence take the shopper more time.
- Purchases: some visits require buying something, which may be reimbursed separately.
- Number of locations and how often each is shopped.
- Turnaround: how quickly you need the report.
What to check before you buy
- Is the total commitment shown before you pay?
- Is there a minimum term, and what happens to unused shops?
- Can extra costs be charged without your approval?
- What exactly is in the final report?
Keep reading
Compare providers with how to choose a mystery shopping company, the buyer's guide, and how to read a report.
Frequently asked questions
Where can I see Takeover's prices?
Every current one-time shop and monthly package is listed on the pricing page with the billing schedule, minimum term and total commitment shown before you pay.
Are there extra charges?
Extras such as reimbursed purchases are never charged automatically. They need your approval first.
Is a monthly package cheaper than one-time shops?
It depends on how often you want shops. Compare the per-shop cost and the minimum term on the pricing page before choosing.